Remote Desktop For Mac



Zoho Assist's remote desktop for mac helps you provide top-notch IT support to your customers. Remotely access Mac desktops and back-end servers through on-demand and unattended remote sessions.

Try Zoho Assist
Get started in 30 seconds.

Apple Remote Desktop is the best means to control and manage the Mac computers on the network. This remote desktop Mac client is available to give online help to the end users. Anybody can use this software on their system to automate routine management task from your own Mac. Microsoft Remote Desktop is a small yet very useful utility that allows you to remotely connect to Windows workstations from your Mac. Remote connect to Windows computers. All your remote connections will have to be managed via the Microsoft Remote Desktop main window: you can save different configurations and then connect to various machines. Dec 09, 2020 Remote desktop access solutions by RemotePC. Always-ON Remote Access - Configure your PCs, Macs, and Linux for remote access by setting a 'Computer Name' and 'Personal Key'. File Transfer - Effortlessly transfer files and folders between your remote and local computers, and even mapped drives. This content applies to Windows Virtual Desktop with Azure Resource Manager Windows Virtual Desktop objects. If you're using Windows Virtual Desktop (classic) without Azure Resource Manager objects, see this article.

Why do you need a remote desktop software for Mac

The number of issues that pop-up in Mac computers are considerably less because of their inclusive software packages and invulnerable security system. Nevertheless, if issues do arise, subsequent troubleshooting is challenging because of the rarity of occurrence. Zoho Assist, Mac remote desktop software allows you to connect to technical support experts all around the world to fix issues.

How to access and control remote mac desktops?

One of the best-known taglines of Mac OS is 'It just works,' this tagline is true in most cases and the primary reason for users to root for Mac OS. However, if something were to go wrong on a Mac desktop, users would have no clue and are in desperate need of help. The troubleshooting process can be stalled at important points because of installation and compatibility issues. Zoho Assist's mac remote app software is an obvious choice to bypass these compatibility issues because the cloud-based technology that it runs on leaves you with no installation hassles. If you are a remote technician, all you need to have is a browser to start working on a macOS remote desktop. Click here for a step by step guide to access and troubleshoot a mac remote desktop.

Features that help technicians to access and troubleshoot a Mac remote desktop

To take a remote technician's help to solve issues on a Mac desktop is a time-saving idea! But, remote technicians have many problems to contend with on a daily basis and have to accelerate troubleshooting to resolve more issues. Here are some of the features that Zoho Assist's Mac remote access software offers technicians to increase their efficiency.

Remote Desktop For Mac
  • Reboot and reconnect

    Restart a remote computer to fix a frozen or unresponsive screen without losing control.

  • Instant chat

    Exchange messages with your customers during a session to communicate smoothly then and there

  • Multi-monitor navigation

    Switch between monitors of a mac remote desktop with ease.

  • Invite technicians

    Ask colleagues with different skills to help you during remote support sessions

  • Swap Screen

    During a remote session, technicians can broadcast their screen to the customer by reversing the shared screen.

Support and remotely access Mac desktops from other computer environments

Technicians have their preferences when it comes to the operating system they want to troubleshoot from. If a Mac remote app software is uni-dimensional in working, forcing the technician to troubleshoot from a particular computing environment, it will reduce the efficiency of the technician and thereby increase the time taken for issue resolution. Zoho Assist is a multi-platform remote desktop software that allows your technicians to troubleshoot a Mac remote desktop from Windows, Mac OS, Linux, Android, and iOS devices, so they can stick to the system that works best for them. Technicians who choose to troubleshoot from Windows can use the native application instead of the browser to establish a faster connection.

Safe and secure access to a remote mac desktop

Your customers may understandably feel vulnerable letting a technician access their Mac desktop over a remote connection, so building trust with the customer is the foremost step in remote troubleshooting.

Security and data protection should be the top priority while choosing a Mac remote desktop software. With SSL encryption and 256-bit AES encryption, inactive session timeout, data anonymization, consent-based access, and other data protection options, Zoho Assist's remote desktop app for mac gives customers good reasons to trust your service by ensuring safe and secure connections to Mac desktops.

Customize your Mac remote desktop software.

Big corporations are often hesitant to support their clients from an app with another company's brand. Zoho Assist offers you rebranding options so you can use your company's name, logo, favicon, and a customized portal URL. You can also customize the emails sent to customers and configure the sender's email address, along with reply-to and CC email addresses. This way, your customers know who they're talking to every step of the way. Learn more.

Remote Desktop For Mac Catalina

Ensure faster issue resolution on Mac desktops with our technician and customer apps.

Remote Desktop From Mac To Windows

If you are a support technician who isn't keen on working from a browser, Zoho Assist, Mac remote desktop tool gives you an option to run support sessions from the application. Technicians can download our application and start using Zoho Assist right from there to remotely access and control Mac desktops. Your customers on a remote Mac desktop can also download our customer app to join sessions faster.

'It's snowing like mad where I am, and Zoho saved me a 90 minute round trip to reboot some resources. Thank you!'

William GoveiaIndiana Limestone, Ind.

Trusted by great brands

  • Hitachi
  • element
  • Merck
  • united nations foundation
  • oneplus
  • tata elxsi
  • ola
  • morris

Windows Remote Desktop For Mac

More customers

Remote Desktop For Mac Os

Awards and Reviews

Try Zoho Assist, a remote desktop software for mac, at no cost.

Remote Desktop For Mac To Windows

If you're still not convinced about the real-time working capabilities of Zoho Assist, you can give it a shot by trying out our 15-day free trial. During the trial period, you can work with all the features with an unlimited number of technicians and unattended computers.

Chrome Remote Desktop For Mac

Try it for free



Comments are closed.